Privacy Policy – jilibet11

1. Introduction

jilibet11 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players who use our online casino and sports betting services. This Privacy Policy describes how jilibet11 collects, uses, stores, shares, and protects personal information in connection with your use of the jilibet11 website and all associated services.

This Privacy Policy applies to all registered players, visitors, and any other individuals who interact with the jilibet11 platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Makati, or any other part of the Philippines. By registering an account or using any jilibet11 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the jilibet11 platform. Defined terms used in this Privacy Policy have the same meaning as in the Terms & Conditions unless otherwise stated.

2. Personal Data We Collect

jilibet11 collects personal data from you in several ways — directly when you register or use our services, automatically through your use of the platform, and in some cases from third parties. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS ID, UMID) where required for identity verification

2.2 Financial and Transaction Data

• GCash account details, PayMaya account details, or bank account information (BPI, BDO, Metrobank) used for deposits and withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Source of funds documentation where required for compliance purposes

2.3 Gaming Activity Data

• Games played, bets placed, wins and losses, and session duration
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status, cooling-off periods)

2.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookies and similar tracking technologies (see Section 6)
• Log data including pages visited, time spent, and actions taken on the platform

2.5 Communications Data

• Records of your communications with jilibet11 customer support
• Survey responses and feedback you voluntarily provide
• Marketing preferences and opt-in/opt-out records

Data Category	Examples	Primary Purpose
Identity	Name, date of birth, government ID	Account registration, age & identity verification
Financial	GCash, BPI, BDO account details	Processing deposits and withdrawals
Gaming Activity	Bets, wins, session history	Platform operation, responsible gaming monitoring
Technical	IP address, device type, cookies	Security, fraud prevention, platform improvement
Communications	Support chat logs, email records	Customer support, dispute resolution

3. How We Use Your Personal Data

jilibet11 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jilibet11 player account, including verifying your identity and age (21+) as required under Philippine law.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Platform Operation: To provide access to jilibet11 games and services, including slots, poker, bingo, Dragon Tiger Luck, and live casino games.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and any directives from relevant regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Marketing Communications: To send you promotional offers, bonuses, and updates about jilibet11 services, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilibet11 platform.

4. Legal Basis for Processing

jilibet11 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your account, process transactions, and provide the services described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML, KYC, and data protection obligations.
• Legitimate Interests: Processing is necessary for jilibet11's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw that consent at any time by contacting our support team or updating your account preferences.

5. Data Sharing and Disclosure

jilibet11 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and identity verification services used to confirm your identity and age as required by law.
• IT and Platform Service Providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Where required by applicable Philippine law, court order, or regulatory directive, jilibet11 may disclose personal data to relevant government authorities.
• Professional Advisers: Legal, accounting, and auditing professionals who require access to data in the course of providing professional services to jilibet11, subject to confidentiality obligations.

All third parties with whom jilibet11 shares personal data are required to handle that data in accordance with applicable data protection laws and to implement appropriate security measures.

6. Cookies and Tracking Technologies

jilibet11 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the jilibet11 website. We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and remembering your account preferences. These cannot be disabled.
• Analytics Cookies: Used to collect anonymized data about how players use the jilibet11 platform, helping us identify areas for improvement.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access to player accounts.
• Preference Cookies: Used to remember your language, display, and other platform preferences between sessions.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibet11 platform.

7. Data Retention

jilibet11 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing preference records are retained until you withdraw consent or request deletion, subject to any overriding legal obligations.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, jilibet11 will securely delete or anonymize that data.

8. Your Data Rights

As a player using the jilibet11 platform, you have the following rights in relation to your personal data, subject to applicable Philippine law:

• Right of Access: You may request a copy of the personal data jilibet11 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where your data is used for direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the jilibet11 support team. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

9. Data Security

jilibet11 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilibet11 platform.
• Encrypted storage of sensitive personal and financial data.
• Strict access controls limiting data access to authorized personnel only, on a need-to-know basis.
• Regular security audits and vulnerability assessments of our platform and infrastructure.
• Staff training on data protection and information security best practices.

While jilibet11 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilibet11 will notify you and relevant authorities as required by applicable law.

10. Children's Privacy

The jilibet11 platform is strictly intended for individuals who are 21 years of age or older, as required under Philippine law for participation in casino-style gambling. jilibet11 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately suspend the associated account and delete the data in question.

11. Third-Party Links

The jilibet11 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jilibet11 platform and does not cover the privacy practices of any third-party websites. jilibet11 is not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

jilibet11 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the jilibet11 platform following any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jilibet11 collects, uses, and protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibet11 handles your personal data, please contact our support team. We are available 24/7 to assist Filipino players.